Privacy Policy Atas Casino — Protecting Your Personal Data

When you register for or use the services of Atas Casino, we may collect various types of personal information to provide you with the best and most secure sports betting and casino experience. The types of data collected by Atas Casino are as follows:

Atas Casino collects your personal data through a variety of lawful and transparent channels. We want you to have a clear understanding of each data collection method we use:

Directly from You

• The Atas Casino new account registration form.
• The KYC (Know Your Customer) identity verification process, including the upload of identification documents.
• Deposit and withdrawal forms are supported via local Malaysian payment methods including Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, Maybank2u, and CIMB Clicks.
• Communications with the Atas Casino customer support team via live chat or email.
• Participation in promotions, contests, or surveys organised by Atas Casino.

Automatically

• Cookies and similar tracking technologies used while you browse the atas casino platform.
• Server logs recording technical activity such as IP addresses, visit timestamps, and pages visited.
• Analytics data collected through ethical third-party analytics tools.

Atas Casino uses your personal data solely for legitimate purposes that are relevant to the services we provide. The following are the primary purposes for which your data is used:

• Account Management: Processing registrations, verifying identity, and managing your Atas Casino account.
• Service Provision: Gives you access to Sports Betting (Malaysia Super League, EPL, badminton, e-sports), Live Casino games, online slots, and Baccarat at Atas Casino.
• Transaction Processing: Processing deposits and withdrawals via recognised Malaysian payment methods in Malaysian Ringgit (MYR).
• Legal Compliance: Meeting KYC compliance obligations, anti-money laundering (AML) requirements, and applicable legal requirements in Malaysia.
• Platform Security: Detecting and preventing fraud, abuse, and suspicious activity on the Atas Casino platform.
• Communication: Sending important notifications regarding your account, transactions, policy updates, and relevant Atas Casino promotions.
• Service Improvement: Analysing usage patterns to improve the user experience on the Atas Casino platform.
• Customer Support: Providing technical support and resolving issues reported by Atas Casino members.

Atas Casino does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. However, in certain limited situations, we may share your information with the following parties:

• Malaysia Payment Providers: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and Malaysian banks (Maybank, CIMB) to process your financial transactions in MYR.
• Game Providers: Casino and sports game providers that partner with atas casino, strictly to the extent necessary to deliver games to you.
• Law Enforcement Authorities: When required by Malaysian law or a valid court order.
• IT Service Providers: Hosting, cybersecurity, and analytics companies that assist Atas Casino in operating the platform, subject to strict confidentiality agreements.

Atas Casino implements a range of technical and operational security measures to protect your personal data from unauthorised access, loss, or misuse:

• In-transit data encryption using TLS/SSL 256-bit protocols for all communications between your device and Atas Casino servers.
• At-rest encryption for all sensitive data stored in the Atas Casino database.
• Role-based access control (RBAC) ensuring that only authorised Atas Casino personnel can access personal data.
• Regular security audits conducted by independent third parties to identify and address potential vulnerabilities.
• 24/7 cyber threat monitoring and rapid security incident response.
• Mandatory data security awareness training for all Atas Casino staff with access to user data.

Atas Casino uses cookies and similar tracking technologies to enhance your browsing experience on our platform. Cookies are small text files stored on your device when you visit the Atas Casino website.

Types of Cookies Used

• Essential Cookies: Required for core Atas Casino platform functions such as session login and security settings. Cannot be disabled.
• Performance Cookies: Collecting anonymised information on how users interact with Atas Casino for platform improvement purposes.
• Functional Cookies: Remembers your preferences such as language, region, and display settings on Atas Casino.
• Analytics Cookies: Helps Atas Casino understand traffic patterns and user behaviour to improve the overall experience.

You can manage or disable cookies through your web browser settings at any time. Please note, however, that disabling mandatory cookies may affect certain features of the atas casino platform.

Atas Casino retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required under applicable Malaysian law. Our general data retention guidelines are as follows:

• Active Account Data: For the entire duration your Atas Casino account is active, and for a reasonable period following account closure.
• Financial Transaction Records: A minimum of 7 years from the transaction date, in line with Malaysian financial legal requirements.
• Security Logs: Up to 12 months for security investigation and fraud prevention purposes.
• KYC Data: Throughout the duration of the active account and for 5 years following account closure, in line with AML requirements.
• Support Communication Data: Up to 3 years after the resolution of the related issue.

When your personal data is no longer required, Atas Casino will ensure it is securely deleted or anonymised so that it can no longer be linked to your identity.

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and Atas Casino's policies, you have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data that Atas Casino holds about you.
• Right to Rectification: Request the correction of inaccurate or incomplete personal data held in Atas Casino's records.
• Right to Erasure: Requesting the deletion of your personal data when it is no longer required by atas casino, subject to applicable legal obligations.
• Right to Object: Objecting to the processing of your personal data for specific purposes, such as direct marketing.
• Right to Data Portability: Receiving your personal data in a machine-readable format and transferring it to another provider.
• Right to Restrict Processing: Request that Atas Casino restrict how your personal data is processed under certain circumstances.
• Right to Withdraw Consent: Withdrawing consent previously given for data processing at any time, without affecting the validity of prior processing.

To exercise any of these rights, please contact the atas casino data protection team by email at support@atascasino.biz. Atas Casino commits to responding to your request within 30 business days.

Atas Casino takes the protection of children's privacy very seriously. Our platform is exclusively for users aged 18 years and above only. atas casino does not knowingly collect personal data from individuals under the age of 18.

Should we discover that personal data of a minor has been collected without our knowledge, we will take immediate action to delete that data and close the account in question. If you are aware that a minor has registered at Atas Casino, please contact us immediately at support@atascasino.biz.

Atas Casino reserves the right to amend this Privacy Policy from time to time to reflect changes in our data practices, Malaysian legal requirements, or service improvements. When material amendments are made, we will:

• Updating the "Last Updated" date shown at the top of this page.
• Sending a notification to your registered email address where amendments are significant and affect your privacy rights.
• Displaying a clear notice on the atas casino platform before any amendment takes effect.

Continued use of the atas casino platform after any Privacy Policy amendment takes effect will be considered your acceptance of the latest version of this policy. We encourage you to review this page periodically.

If you have any questions, concerns, or requests regarding our Privacy Policy or the management of your personal data by Atas Casino, please contact us via:

• Privacy Email: support@atascasino.biz
• Live Chat: Available 24/7 via the chat icon at the bottom corner of the Atas Casino platform.

Data protection team Atas Casino ready to assist you in Bahasa Malaysia and will endeavour to respond to all privacy enquiries within 3 business days. For more formal personal data rights requests, please include "PDPA Data Rights Request" in your email subject line for faster processing.